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tyloomis
Participant
May 25, 2024
Answered

I Can't Connect to My Business FB or Instagram Page

  • May 25, 2024
  • 1 reply
  • 1245 views

Hi community.

I am trying to sync my personal & business FB & Instagram accounts to Adobe Express Social Media Post Scheduler.

I was successful in connecting my "personal" FB & Instagram, but I can't connect my business accounts for automatic posts. This business account has been set up in Meta Business Suite forever.

After I click "Connect" in Adobe Express Schedule", I do not see an option to "Select My Other Business Accounts", as it keeps connecting my "personal" account again.

Is this a Bug or is this not Programmed into Adobe Express Scheduler yet?

This topic has been closed for replies.
Correct answer Andy Lambert

Hey! Meta only allows for the connection and scheduling of business accounts, this guide should help you out here: https://new.express.adobe.com/published/urn:aaid:sc:VA6C2:d0d03de5-0c40-4a51-9764-9f91b160271a?promoid=Y69SGM5H&mv=other 

1 reply

Andy Lambert
Community Manager
Andy LambertCommunity ManagerCorrect answer
Community Manager
May 28, 2024

Hey! Meta only allows for the connection and scheduling of business accounts, this guide should help you out here: https://new.express.adobe.com/published/urn:aaid:sc:VA6C2:d0d03de5-0c40-4a51-9764-9f91b160271a?promoid=Y69SGM5H&mv=other 

Thanks!Andy
T
tyloomisAuthor
Participant
May 28, 2024

Yes. Thanks. My other account was a business account, but that video helped direct me to the "Apps / Integrations / Websites area. Inside the FB Apps / Integrations, there are even more settings that you have to click to give "Adobe Express" access to control your business page.

Facebook has so many hidden settings and is a hot mess navigating in their backend, but I figured it out. 🙂

Andy Lambert
Community Manager
Andy LambertCommunity Manager
Community Manager
May 29, 2024

Thanks @tyloomis , great job figuring it out - you're right that it's a bit of a mess of settings and redirects everywhere!

Thanks!Andy
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