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Participant
October 20, 2025
Answered

I can't download files today 10 /20/2025

  • October 20, 2025
  • 1 reply
  • 127 views

Today- 10 20 2025 Adobe express acting odd. Cannot access or view all stock images. Seems to have resovled but now I cannot download my projects. I get an error and to try again. Not working.  There's other weirdness going on too. What's up?

Correct answer Amitej S

Hi @mercado_2982, Due to the massive AWS outage that occurred on Oct 20th, 2025, a subset of Adobe products and services hosted experienced performance issues. This might be due to the same outage. Can you restart the device and see if that makes any difference? I suggest trying to log in to the Adobe Express app using a desktop browser after clearing its cache/cookies.

Let us know about your observations! 

 

Note: You can check for Adobe's system status report here https://adobe.ly/4oyIodl

 

Best!

1 reply

Participant
October 20, 2025

Também estou com este problema hoje. Não consigo baixar meus projetos 😞 Parece que o site atualizou no final de semana e, esta diferente e com alguns bugs incomodativos

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
October 23, 2025

Hi @mercado_2982, Due to the massive AWS outage that occurred on Oct 20th, 2025, a subset of Adobe products and services hosted experienced performance issues. This might be due to the same outage. Can you restart the device and see if that makes any difference? I suggest trying to log in to the Adobe Express app using a desktop browser after clearing its cache/cookies.

Let us know about your observations! 

 

Note: You can check for Adobe's system status report here https://adobe.ly/4oyIodl

 

Best!