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Participant
August 30, 2026
Question

I can't get an fonts to work on webpage

  • August 30, 2026
  • 7 replies
  • 47 views

Hi, I’ve been trying to create a webpage in adobe express with a custom theme, but whenever I try to change the font to literally anything, it’ll just be a different sized version of the same font. I can’t seem to find any real solution online either. Some help would be very appreciated.

7 replies

rossbaruk
Participant
September 7, 2026

Same this happening here seems like there is a major bug as I can upload fonts or apply fonts from Adobe's own selection. Nothing seems to be applying.
When I opened one design last year, it's actually corrupting it aswell.

rossbaruk
Participant
September 7, 2026

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Participant
September 7, 2026

The same thing is happening for me. I tried viewing it in safari and chrome both in a regular and incognito window and it still shows as the same default font. It started over a week ago for me and it hasn’t stopped since.

It always renders as helvetica. When I inspect the webpage it shows in the style sheet that it should be rendering as Nave (my intended font) but the rendered style is helvetica (see screenshots). I’ve tried multiple fonts from the adobe font catalogue and all of them render as a variety of helvetica. My uploaded fonts display correctly (I assume because they are stored locally) but none of the adobe fonts I have tested have worked.

When I export to PDF it displays the correct font but unfortunately I need to view it as a webpage and the preview, editing and presentation modes all display my fonts incorrectly.

 

Device: macbook M5 pro 64GB ram (Tahoe 26.6.2)

Browsers used: Safari Version 26.6.2, Chrome Version 152.0.7977.76 (Incognito and standard)

 

 

Participant
September 7, 2026

This issue is also occurring on my ipad pro 4th gen (version 26.5) while using the adobe express app on the latest version (30.8.0)

Participant
August 31, 2026

Hi! I’m experiencing the same issue. The fonts are displaying incorrectly while editing the webpage in Adobe Express, not just after publishing.

I’m using fonts from the Adobe Express/Adobe Fonts library, not custom or uploaded fonts. I’ve used these same fonts in this webpage theme for months without any issues, and this behavior started suddenly.

I’ve also tested the project in an Incognito window, and the issue persists. Express recognizes the font I select and shows it correctly in the theme settings, but the webpage preview does not actually render the selected font. I tested this with several fonts, including a very distinct script font, and the heading continued to display as the same generic sans-serif font.

My header theme font is Shift Medium. 

This appears to be an issue with the webpage theme editor rendering the selected fonts rather than an issue with a particular font or browser cache.

I’m happy to provide my device/OS/browser information and a screen recording if that would be helpful for troubleshooting.

Rose DV
Community Manager
Community Manager
September 4, 2026

Hi ​@Richard25507298cs99,

You've basically already ruled out the usual suspects, thanks!

This looks like a real issue rather than a setup problem, so I'm taking it to our team to look at. Since you offered - yes, a screen recording plus your device/OS/browser and version would genuinely help them reproduce it. And two quick things:

→ Does it happen with every theme font you try, or does any font render correctly?
→ Did it start around a particular time, or after any change on your end?

@Eccentric_uniqueness5783- if you're still seeing this too, the same details from you (device/browser + whether it's editor or only after publishing) would help confirm it's the same thing.

I'll update here as I hear back.

Rose

Amitej S
Community Manager
Community Manager
August 31, 2026

Hi ​@Eccentric_uniqueness5783, Could you confirm whether the fonts are displaying incorrectly while you're editing the webpage in Adobe Express, or if they look correct in the editor but change when the webpage is published?

Also, are you using fonts from the Express font library or custom/uploaded fonts? If possible, try opening the project in an Incognito/Private window or a different browser to see if the behavior changes.

If the issue persists, please share your device, OS, browser/version, and the fonts you're trying to use, along with a screenrecording of the workflow along with what you're seeing. That will help us investigate further. 

Do share the details!

Best!