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Participant
February 27, 2024
Answered

I can't select the templates

  • February 27, 2024
  • 1 reply
  • 139 views
I searched for templates to work on them, I click but no responding or loading.
This topic has been closed for replies.
Correct answer Winnie_M

Hi @Zayani Productions,

 

Sorry to hear about the issue.

 

What type of templates are you looking for? Is it a video or an image? What did you put in the search bar? Did you see an error message?

 

We suggest checking the Internet connection and changing the browser (Google, Safari and Microsoft Edge are recommended). Clearing the caches and cookies might resolve the issue. You can try to test in incognito or private mode.

 

If the issue persists, please share a screenshot of the result so we can see what you're experiencing. 


^WM

1 reply

Winnie_M
Winnie_MCorrect answer
Inspiring
March 11, 2024

Hi @Zayani Productions,

 

Sorry to hear about the issue.

 

What type of templates are you looking for? Is it a video or an image? What did you put in the search bar? Did you see an error message?

 

We suggest checking the Internet connection and changing the browser (Google, Safari and Microsoft Edge are recommended). Clearing the caches and cookies might resolve the issue. You can try to test in incognito or private mode.

 

If the issue persists, please share a screenshot of the result so we can see what you're experiencing. 


^WM