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Participant
June 15, 2025
Question

I can't upload the video I created, and I don't know why.

  • June 15, 2025
  • 1 reply
  • 119 views

I can't upload the video I created, and I don't know why.

1 reply

Community Manager
June 16, 2025

Hi @thiziri_6545,

 

 

Sorry you're having trouble. Try these quick checks:

  1. File format/size: Use .MP4 or .MOV, under 2 GB.

  2. Internet: Switch between Wi-Fi and mobile data.

  3. App/browser: Update to the latest version or try a different browser like Chrome.

  4. Storage: Make sure your device and cloud storage aren’t full.

If it still doesn’t work, let me know your device, video size/format, and what exactly happens when you try. I'm here to help!


^MM