I cancelled by trial, same day

What kind of business do you run?
By @default34692866zskd6y

Sorry, I don't run a business. I'm a volunteer who just tries to help users when I can.

If you purchased from the App Store or Google Play, then you did not purchase from Adobe. You need to go through them to confirm that your cancellation has gone through. As I understand it, the refund is not instantaneous. You didn't say where you purchased, so I'll start with these two links:

https://support.apple.com/en-us/HT210904

https://support.google.com/googleplay/answer/2479637

Jane