I created a newsletter and when I try and open the file, only graphics appear. All the text is gone! I cleared the cache and also rebooted my system. Did NOT help.

Hi ​@SDUKE,

Welcome to the Adobe Express Community! We’re sorry to hear about your experience. Could you please let us know which platform you are using? Is it on a desktop or a mobile device? IS it happening with newsletter files or with just this specific one? 

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

If the above-mentioned steps don't work,  please make sure that the network endpoints listed on https://adobe.ly/4a7ZI2M are allowed.

Let us know how it goes.

Regards,

Tarun