I fear my project is gone.

Question

Was working on a DECA project this morning, my browser crashed. I reopened the project I faced that error in the attachments but on my PC. On my phone it attempts to load but fails. Can anyone help me? It's due soon and I need this to work &#128542;

Tarun Saini · Answer

Hi @nicholas_1303,Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?  Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV  On your mobile device, can you try signing out and signing in again to see if that helps? Regards,Tarun

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