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Emma_Kite7940
Participant
May 22, 2025
Answered

I have a picture to which I applied the wiggle animation, but once downloaded, the animation

  • May 22, 2025
  • 1 reply
  • 151 views

Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.

    Correct answer Tarun Saini

    Hi 

    @Emma_Kite7940

    ,

    Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all pictures or with just this one? Did you use the picture from Adobe stock or from your local drive? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

     

    Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

     

    Let us know if that helps.

     

    Regards,

    Tarun

     

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity ManagerCorrect answer
    Community Manager
    May 23, 2025

    Hi 

    @Emma_Kite7940

    ,

    Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all pictures or with just this one? Did you use the picture from Adobe stock or from your local drive? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

     

    Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

     

    Let us know if that helps.

     

    Regards,

    Tarun

     

    E
    Emma_Kite7940Author
    Participant
    May 22, 2025

    Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.

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