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DCIRISH79
Participant
November 27, 2024
Question

I no longer have access to photos on my phone

  • November 27, 2024
  • 1 reply
  • 880 views

Hello,  

     Ever since the new update I have lost access to the camera roll on my phone for uploads. It simply isn't an option. I click "upload from device" and my photo gallery is no longer an option. How do I get it back? 

Thanks! 

This topic has been closed for replies.

1 reply

O
Community Expert
Oh.N8Community Expert
November 27, 2024

Hey @DCIRISH79 


This may seem like an obvious thing to do. Consider turning your computer or phone off and turning it back on.
I do find that this helps reset everything.

I am guessing you have looked under "YOUR STUFF", as well. 

Cheers,
O. Nate

D
DCIRISH79Author
Participant
November 27, 2024

I just tried that.  It's still not available.  When I click upload from device, this is what comes up.  My gallery used to be in the options.

thejanebradbury
Community Expert
thejanebradburyCommunity Expert
Community Expert
November 28, 2024

Do you not see all your photos under the Camera option?

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