I used to see desktop projects on mobile and vice versa. NO MORE. WTH Adobe?

Question

Yall were easier and quicker than Canva but now yall wrecked any chance of making headways in Canvas market. It's like you're self destructing on purpose. ASLO all my old projects are formatted wrong. No excuses JUST BAD PROGRAMMING BAD PROJECT PLANNING HORRIBLE ROLL OUT WITH ZERO RESPECT FOR LOYAL CUSTOMERS

Do you just hate your customers?

Abhi.G @ ADBE · Answer

Hi @Anthony33585911yqwq

Sorry to hear about your experience with the new version of Adobe Express.

This previous post might explain the syncing issue you are noticing: https://community.adobe.com/t5/adobe-express-discussions/projects-don-t-sync-between-mobile-and-dekstop-web-version-and-i-can-t-access-lightroom-collections/m-p/14478556#M14846

And yes, a handful of fonts (such as Belfort) could not be licensed for the new version and had to be substituted. This can lead to formatting differences. If you are seeing other differences that can't be explained by font substitution, please share screenshots (the original versions of the projects can be found in a folder called Originals under https://new.express.adobe.com/your-stuff/files). Feel free to send me a DM if you prefer.

Abhi G

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