Idk what problem is when I saw this warning sign. Plz help me out!

Question

I've got a problelm to get this warning sign whenever I tried to attach 'design asset' or 'upload my image'. I can do attach 'icon' but beside that, I can't do above mentioned two.

I use free plan and guess there is a limit to use design asset or image but there is no mention about this limit. Already tried reload my web browser (chrome) or reopen it but it didn't work.

Please let me know how to solve this problem. Thanks!

chaimaa.7 · Answer

Hi @ilchan_3777. Here are some suggestions to troubleshoot and address it:

Clear Cache and Cookies: Sometimes, browser cache or cookies can interfere with functionality. Clear your browser's cache and cookies and try again.

Try Incognito Mode or Another Browser: Launch Adobe Express in an incognito window or try a different browser to rule out browser-specific issues.

Check File Format/Size: Ensure the images you're trying to upload are in a supported format (like JPEG or PNG) and within the size limit.

Check Free Plan Restrictions: The free plan of Adobe Express may limit access to certain design assets or the ability to upload images. Verify the details of the free plan on Adobe's website https://adobe.ly/48Zs6mZ .

Let us know how it goes! Thanks ^CA

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