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Participant
June 18, 2023
Question

Image quality resolution dropping when downloading images?

  • June 18, 2023
  • 1 reply
  • 502 views

I have Adobe Express on my iPad Pro. Been using it for a couple years no problem. It seems a few days ago it started dropping image quality resolution when I "save to camera roll". Not sure if it was because of the most recent update? 
The first of the 2 attached pics is the now downloaded version. The 2nd pic is a screenshot I take of the project before download as it looks in "my projects" 

 

please HALP! 

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1 reply

Lyn_D
Inspiring
July 20, 2023

Hi @Darth30578301jynx,

 

Thank you for reaching out, and I'm sorry you're having trouble with the quality of the downloads.

If not already, kindly update your app to Version 11.18.0 and let me know if it is still an issue.

 

I'm here to help and looking forward to hearing from you,

Lyn

 

Participant
October 16, 2023

Dear Lyn,

 

i have the latest version11.22.0 of adobe express. When i downloaded the job, the resolution is very low.. how can i download i good quality?