Import content not working overall

As @Tarun Saini has suggested, provide more details including:
1. What browser you're using and version.
2. Platform.
3, Steps you're going through.
4. Errors/messages that pop up.
And include screenshots.

Hi 

,

Thanks for reaching out! We're sorry to hear about this. Would you be willing to share the screen recording of the issue? Which platform are you using? Is it happening on both desktop and mobile? 

We're here to help, just need some info.

Regards,

Tarun