In Adobe Express if my old adobe creative cloud teams account is deleted can i migrate adobe express to the new enterprise one witch has a "Projects" folder i shared with my team for social and does that transfer over as well?

Question

At my job, I'm moving from an old Adobe Creative Cloud Teams account to a new Adobe Enterprise account.

If my old Creative Cloud Teams account is deleted, can I migrate my Adobe Express content to the new Enterprise account beforehand?

Also, I have a shared Projects folder in Adobe Express that my team uses for social media posts and projects. Will that shared Projects folder, along with its files, social media calendar, collaborators, and sharing permissions, transfer to the new Enterprise account as part of the migration, or will I need to recreate and re-share it? Please help.

Rose DV · Accepted Answer

Hi ​@laurens52158413, thanks for reachig out!This is an important question to get right before anything gets deleted, and needs to be handled by our support team directly, since it involves your specific account and org migration.Please reach out here before you proceed: https://adobe.ly/3TFBQQ4They'll be able to confirm what does and doesn't transfer, including your shared Projects folder, files, social calendar, and collaborator permissions, and can help make sure nothing is lost in the move.Rose

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