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Participant
November 18, 2025
Answered

Incorrect name on Badge/Certificate

  • November 18, 2025
  • 1 reply
  • 124 views

I have received a badge/certificate that has an incorrect name.
I have already corrected my account name and profile name. However on the certificate it is still the same even if i've downloaded a new one, Is there any way that I can fix it?

Correct answer Amitej S

Hi @Anna Rose Quirante,

 

I'd suggest you send an email to edex@adobe.com with the details and also drop the issue details here: https://adobe.ly/47YMbvb

The concerned team would reach out and help you with the issue. 

 

Best! 

1 reply

Amitej S
Community Manager
Community Manager
November 18, 2025

Hi @Anna Rose Quirante, Welcome to our Adobe Express community! Can you please share a screenshot of what you're referring to? Is this badge/certificate an Adobe Express project? How and where was this given?

We'd need information to check this.

 

Best!

Participant
November 19, 2025

Hi! thank you for your response, i have attached the screenshot please check thank you!

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
November 19, 2025

Hi @Anna Rose Quirante,

 

I'd suggest you send an email to edex@adobe.com with the details and also drop the issue details here: https://adobe.ly/47YMbvb

The concerned team would reach out and help you with the issue. 

 

Best!