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Participant
August 9, 2025
Question

Instagram caption didn't post

  • August 9, 2025
  • 1 reply
  • 99 views

I scheduled a month’s worth of posts through Adobe Express. The first couple of posts went out fine, but yesterday the Instagram image was posted without its caption. I double-checked, and the caption was definitely there when scheduled. The first comment was posted, though. Any idea what the problem may be?

1 reply

Amitej S
Community Manager
Community Manager
August 11, 2025

Hey @william_7116, Welcome to our Adobe Express community! Thanks for posting here.

 

Please confirm whether this is still happening to you. Are your posts going through with a caption from the scheduler? Have you tried refreshing the connection for the social platform?

 

Here are some articles that might help you:

https://adobe.ly/3J3Lc2N

https://adobe.ly/45czwmU

 

Let us know about your observations. We are here to help!

 

Thanks,

Amitej