Invitation to Collaborate not working

Forum|Forum|2 years ago
August 24, 2023
1 reply
208 views

Hi,

I received an invitation to collaborate on a folder. Clicking on the "Accept" takes me to the Express web portal but the bell icon doesn't any notifications to accept. Tried inside the CC app, nothing as well. Not sure what to do as I can't sync with this folder no matter what I try. Did a reset of my computer, the app, tried multiple browsers. The bell icon is not showing any new collab invites.

Collaboration

This topic has been closed for replies.

Lyn_D

Inspiring

Hi @JVC31869226nug5,

Thank you for reaching out, and I apologize for any frustration caused. Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

If the problem persists, don't hesitate to let me know.

I'm looking forward to hearing from you.

Lyn

E

Ed3326175334px

Participant

I'm having this issue too, I can see invites to Team Projects but can't seem to accept. I hit the accept button then it seems to proecess for a bit before nothing happens. Oddly I can actually send out Team project invites to other who seem to be able to accept them without issue. Could it be a firewall issue for me?

Neelamk

Legend

Hi @Ed3326175334px,

We are sorry for your difficulties. I recommend checking your firewall settings to see if it is blocking the collaboration. Please let us know if this helps.

Thank you,

Neelam

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