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Inspiring
October 11, 2024
Question

Is it just me?

  • October 11, 2024
  • 1 reply
  • 452 views

Adobe Express has slowed to a crawl. Seems to be stuck on "getting Everything Ready". 15 minutes and counting.  Tried Brave and Chrome, same thing. Internet speed is very high. Browser cache cleaned. Using Win 10 Is it just me or are others experiencing this as well?

 

Has gotten increasingly worse in the last few days.

 

Thanks

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1 reply

Tarun Saini
Community Manager
Community Manager
October 14, 2024

Hi 

@stwoods

,

 

We're sorry to hear about this. Are you still experiencing this issue? If so, please make sure that the network endpoints listed on https://adobe.ly/4f3sXoQ are allowed.

 

Regards,

Tarun

Participant
October 14, 2024

I am having the same issue, for days now.  What does it mean "make sure endpoints are allowed?"  I downloaded the file, but have zero idea what to do with it.  I have stuff due that I haven't been able to access for days.  Seems like I'm paying a lot for a suite of programs that only work sometimes. 

 

 

Tarun Saini
Community Manager
Community Manager
October 14, 2024

Hi 

@Tara_13023

,

 

Thanks for reaching out. We're sorry to hear about the experience you're having. Can you please try to disable your firewall and then give it a try to check if that works? Try using the incognito mode. Also, make sure you're signed in with your correct Adobe ID, choosing the right profile.

 

Regards,

Tarun