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laurac14925298
Participant
Feb 3, 2022 4:26 PM UTC
Question

Is slow and glitchy the norm?

I really want you guys to give me reason to switch from Canva but so far I'm struggling. The tool has been slow and glitchy since I started using it - I'm on a trial of the Pro version.  And as of today, I'm not able to upload photos at all from any external source.  I got an alert saying my fonts aren't supported when I'm using an Adobe font.  I'm also not finding any info on how to make text boxes the same size - which seems to be a pretty fundamental feature.  Pls advise.

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    3 replies

    Hannah28317506akhr
    Participant
    Feb 8, 2023 3:38 PM UTC

    Year Later same issue. Its 2023 why does this program run like it is on Windows 94 this is unacceptable. Adobe is a terrible company always have been & always will be. Since I have been in elementary school during WINDOWS XP I have been told to avoid these terrible programs. Crazy it still occurs, but here I am working on a catalog that I should have had done a few weeks ago but this slow terrible program just does not work. Wish I could transfer my work to Canva becuase if I could I would never touch an Adobe program in my life again. YOUR ONLY STILL A VIABLE COMPANY BECAUSE OF PHOTOSHOP, YOULL BE BLOWN OUT OF THE WATERS SOON 

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    crussell242
    Participating Frequently
    Dec 7, 2022 8:01 PM UTC

    I logged in here to see if anyone else thought this app was slow, glitchy, cumbersome and buggy. I just cannot use it. 

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    Smile
      Community Manager
      Saquib.IqbalCommunity Manager
      Community Manager
      Feb 3, 2022 7:14 PM UTC

      Hi laurac14925298,

       

      We're sorry to hear that you've run into this issue!

       

      Can you provide the following information for us to have a look at:

       

      1. Which device are you using? (mobile or desktop/laptop)
      2. Can you provide some screenshots of the issue you encountered?
      3. Also, can you provide a screenshot or the content of the error message?

       

      Thanks,
      Saquib

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