Issue exporting video, will not export correctly.

Hi ​@Ethereal_outfitcc55,

Thanks for posting about your issue, hopefully we can get it resolved! A couple of things:

1. On the project not showing your latest edits: before anything else, do a full refresh - close the browser or app completely (not just the tab), reopen Express, and open the project from "Your stuff". Edits that seem "gone" right after an export or reload are very often a sync/display hiccup rather than lost work, and a clean reopen brings them back more often than not. So try that and let me know what happens!

2. On the export downloading in incomplete sections: a multi-page project exporting as broken/partial chunks usually means the export didn't finish processing all the pages before the file came down. A few things that help:

   1. After a full refresh, try the export again and let it fully complete before doing anything else in the tab

   2. If you can, try it from https://adobe.ly/4y3g47G in a regular browser (vs. the app) to see if it exports cleanly there

If none of that works, could you also let me know what version of the app and OS you're using? Alternatively, if you've tried a browser, which version?

Rose