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Journal22609714icjf
Participant
Jan 11, 2022 11:01 PM UTC
Question

Issue uploading photos edited in photoshop , into creative express.

so i can download immages off the tinerweb that have been edited and created in photoshop, but when i try to edit them myself they wont upload afterward, even if i changwe to the file to jpg or pdf or anything it still wont upload. the photos i save from the internet will upload fine, but once thye pass thre photoshop they no longer are able to upload. Thanks

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    6 replies

    quinton22814394m5in
    Participant
    Jan 25, 2022 10:00 PM UTC

    im a fool. i had just been saving my photoshop immages, instead of exporting them to a file. My filesd have sucsessfully been uploaded. i just needed to export, not save.

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      quinton22814394m5in
      Participant
      Jan 25, 2022 9:47 PM UTC


      Tried all of that, Its a problem between PhotoShop and adobe spark. Nobody els is having this problem? 

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      quinton22814394m5in
      Participant
      Jan 24, 2022 9:42 PM UTC

      I've tried on sepearte browsers i should have mentioned that. I just tried clearing the cashe of safari and chrome. No luck.

       

      Sorry our class got canceld last week, or i would have tried your sugestion sooner. Thankyou for any help you can offer.

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      Community Manager
      Saquib.IqbalCommunity Manager
      Community Manager
      Jan 25, 2022 1:51 PM UTC

      Hi quinton22814394m5in,

       

      We're sorry to hear that you have run into this issue. Would you be able to try again on another network/wifi?

       

      Thanks,
      Saquib

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      Journal22609714icjfAuthor
      Participant
      Jan 11, 2022 11:26 PM UTC

      I also tried running the photoes threw google photo and that didnt work either.

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      Community Manager
      Saquib.IqbalCommunity Manager
      Community Manager
      Jan 12, 2022 1:57 PM UTC

      Hi there,

       

      Sorry about that. Not what we want to hear. Things should be working better than that. Would you be able to clear cache and try again with the incognito/private mode on the browser you are using? Also, try using a different browser. Let us know if this works. We are here to help.

       

      Thanks,
      Saquib

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