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Miu Hmara
Participant
February 14, 2026
Question

Je n'arrive pas à arrêter l'essai gratuit…

  • February 14, 2026
  • 2 replies
  • 0 views

Je n'arrive pas à arrêter l'essai gratuit, même depuis mon compte adobe suf google et le playstore là où ont me dit d'aller et où rien ne s'affiche, même sur mon PayPal rien.

    2 replies

    Tarun Saini
    Community Manager
    Community Manager
    February 16, 2026

    Hi ​@Miu Hmara,

     

    Thanks for reaching out! We’re sorry to hear about this. Please try the steps mentioned here and let us know if that helps- https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

     

    Regards,

    Tarun

    February 14, 2026

    Hey ​@Miu Hmara 

    Adobe Express is a free app. You can of course pay for premium.

    Creating an Adobe Express account is required to save, edit, and access your creative projects across devices. The account enables essential, personalized features like storing assets in the cloud, accessing premium templates/fonts, utilizing generative AI credits, and using the built-in social media scheduler. 

    Cheers

    Nate

    Miu Hmara
    Miu HmaraAuthor
    Participant
    February 15, 2026

    merci de votre réponse, oui j'ai pris le premium avec l'essai gratuit et je n'arrive plus a l'enlève :[

    Community Manager
    February 16, 2026

    Hi @Miu Hmara,

    We’re sorry for the trouble—this can be really frustrating. If the free trial was started via Google Play, please check Play Store > Payments & subscriptions > Subscriptions. If nothing appears there, the trial is likely linked to your Adobe account.

    In that case, please contact Adobe Support so they can review your account and cancel the trial for you:
    👉 https://helpx.adobe.com/contact.html.

     

    Let us know if you still need help😊

    Regards,

    Mahmoud