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gifted_Rocket98A1
gifted_Rocket98A1
Participant
June 21, 2023
Question

Keeps freezing with error message popping up "You're Offline" when I'm not

  • June 21, 2023
  • 2 replies
  • 410 views

I'm online and logged into Creative Cloud.

 

I can browse through features but every time I try to alter a template the "You're Offline" error message comes up. I most definitely am online. 

 

Also, the program is full of other bugs. 

 

 

This topic has been closed for replies.

2 replies

H
hughmcg
Participant
September 27, 2023

Same here. Big pain - come on Adobe - can't you get this fixed?!!

Neelamk
Neelamk
Legend
September 28, 2023

Hi @hughmcg, @gifted_Rocket98A1,

 

We are sorry for your difficulties. Please try using a different browser and let us know if it works; please try clearing the cache/cookies of the browser. Please share a screenshot of the error to investigate further.

 

We are here to help you.

 

Thank you,

Neelam


^NK

B
BIGMAMA
Participant
June 21, 2023
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