Licensing Stock content error

Forum|Forum|2 years ago
February 2, 2024
1 reply
1290 views

I tried editing and saving from an existing template and got the following message when I tried to download; "Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used. Try replacing with something else: Stock asset ID #284323847." I tried creating the video from scratch and received the same exact error message.

jane-e

Community Expert

@adak96849557

As the message says, not all Stock content can be used. You'll need to find another image.

Do you have a Premium or free plan (you didn't say).

Jane

A

adak96849557Author

Participant

Considering I stated that I used my OWN images, AFTER trying to use other Adobe Stock images yielded the SAME error.
And yes, Premium account.
This issue already existed as early as June 2023, with other PREMIUM users.

Tarun Saini

Community Manager

Hi

@adak96849557

,

We're sorry to hear about the issue. Please check this article and try the steps mentioned in it and let us know if that helps:- https://adobe.ly/49dKZ5a

Regards,

Tarun

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