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nicki_4996
Participant
October 22, 2024
Question

Lines on image when downloaded

  • October 22, 2024
  • 1 reply
  • 138 views

When I download my new 'poster' as a PDF, it has 'greyed' horizontal lines across the poster when printed. When viewed within express (whilst editing) the lines do not exist when zoomed right in.

 

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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 23, 2024

Hi 

@nicki_4996

,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

 

If the above steps don't help, can you share the screenshot of the issue along with the project URL with us to check further?

 

Regards,

Tarun

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