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Participant
June 29, 2025
Question

link to websites and articles not working in social media creation

  • June 29, 2025
  • 3 replies
  • 16400 views

When creating social media posts And stories the embedded link does not work once it's posted. it's working from the creation on Adobe Express but once posted it's not working.

3 replies

Participant
November 21, 2025

I am also facing the same issue in my website. The website is of Taxi company

Participant
November 21, 2025

You may check this site there and it's a great favour if you provide me the solution after checking this site : Peninsula Mornington Taxi

Participant
August 26, 2025

i got the same issue.
tried FB, Insta, Tiktok & Linkedin - none work.

i embeded the links on text included via the link option when doing a right click.. but it does not work.

would appreicate a solution or video guide on the matter. thanks.

Community Manager
August 27, 2025

Hi @Kindhearted_Gem7106,

 

Thank you for reaching out. We understand how important clickable links are in social media posts. 

Currently, links embedded in Adobe Express designs do not remain clickable once exported and posted on platforms like Facebook, Instagram, TikTok, or LinkedIn due to platform limitations.

Recommended workflow:

  • Add links in the post caption, description, or bio.

  • For Instagram Stories, use the Link sticker.

For guidance:

Best regards,


^MM

Tarun Saini
Community Manager
Community Manager
June 30, 2025

Hi 

@tericastrop

,

Welcome to the community! We're sorry to hear about this. To better understand the issue, can you please answer a few questions below?

 

 

  1. Which platform are you publishing the post or story to (e.g., Instagram, Facebook, LinkedIn)?
  2. What type of link are you embedding — is it a hyperlink on text, a link behind an image, or something else?
  3. Are you posting directly from Adobe Express using the Content Scheduler?
  4. Could you share a screenshot/screen recording or example of how the link was added and how it appears after posting?

 

We're here to help, just need some info.

 

Regards,

Tarun

 

Participant
June 30, 2025
  1. Which platform are you publishing the post or story to (e.g., Instagram, Facebook, LinkedIn)? I tried LinkedIn and Instagram.
  2. What type of link are you embedding — is it a hyperlink on text, a link behind an image, or something else? I copied an article http and put that on the template where it said link. 
  3. Are you posting directly from Adobe Express using the Content Scheduler? Yes
  4. Could you share a screenshot/screen recording or example of how the link was added and how it appears after posting?

 

Tarun Saini
Community Manager
Community Manager
July 1, 2025

Thanks for your response 

@tericastrop

,

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Regards,

Tarun