Losing the work because of premium font

Question

I lived several time.I start a project, and working on many hours. And when I close it, I cannot open next time, because I need premium subscription. The reason: I used a premium font.But there is no warning, or anything else that shows me that font is premium. And there is no selection like "open my work but with standard font". Just "pay or you will not get back your work"

Lyn_D · Answer

Hi @Mr. Pi,

Thank you for reaching out, and apologies for the confusion, as we know how frustrating this sometimes can be.

Premium fonts usually have a crown on the top right of the font.

Could you kindly give us more details on where you're trying to access adobe express from?

Also, could you kindly share a video with all the steps you take, including when you add the image and try to save so that we can know what is happening

We're always here to help and looking forward to hearing from you.

Many thanks,

~Lyn 🙂

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