Skip to main content
January 26, 2026
Question

Loss of Work in Adobe Express Web – January 24, 2026

  • January 26, 2026
  • 1 reply
  • 32 views

On January 24, 2026, I worked on an Adobe Express Web presentation between 9:00 a.m. and 1:00 p.m. During this time, I made multiple edits and created several new slides, significantly advancing the project.

 

When I accessed the presentation today, I found that only five slides were available, and most of the work completed on January 24 was missing.

 

Although the version history in Adobe Express only shows the last saved version dated January 23, the browser navigation history on my computer confirms multiple access sessions to Adobe Express on January 24, within the stated time frame.

 

This indicates that the work was actively performed, but the changes made on January 24 were not properly saved or reflected in the version history, resulting in the loss of nearly all progress from that day.

1 reply

Tarun Saini
Community Manager
Community Manager
January 27, 2026

Hi @ingepin_2339,

 

Thanks for reaching out! We're sorry to hear about this. Could you please share the project URL with me via private message with edit access? 

 

Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://community.adobe.com/t5/notes/privatenotespage

 

Regards,

Tarun