Skip to main content
S
Susan34646235nyvy
Participant
November 27, 2024
Question

Lost my option to group / ungroup on a video with captions

  • November 27, 2024
  • 1 reply
  • 573 views

Hi everyone, 

Please let me know if you are aware of a work-around or fix on the following issue? The topic is working with the group/ungroup feature on videos in Adobe Express. 

I am working on a short video inside of Adobe Express (free version), which includes captions generated by AE. When I first open up my video inside AE, and ensure that the option for showing layers and show layer timing are on, AE offers me a way to "group" and to "ungroup" the layers. The layers are defined by AE as each individual caption in the video. Since I have 26 captions, AE gives me 26 layers. When I select the "group" option which appears, the layers are thyen grouped together, and I can 'bulk adjust' changes such as the caption font type, caption background and other features, which is wonderful.

However, if I start clicking other things, I often (but not always) lose the option to group and ungroup layers, and can't seem to find an easy way to get it back.

See the attached picture, where I selected a caption box and right clicked to see the options, but the group/ungroup feature was not among them. However, it was there before. 

If you have any thoughts or suggestions as to how to bring the group/ungroup option back in this kind of case, I would love to hear. 

Many thanks in advance

Susan

This topic has been closed for replies.

1 reply

chaimaa.7
Community Manager
chaimaa.7Community Manager
Community Manager
November 28, 2024

Hi @Susan34646235nyvy, here are some potential workarounds and tips to help you regain control over the group/ungroup option:

Re-enable the "Show Layers" Option:

  • If the group/ungroup option disappears, double-check that Show Layers and Show Layer Timing are still active.
  • If they’ve been inadvertently toggled off, re-enable them from the toolbar.

Refresh the Project:

  • Save your progress and refresh the browser. This often resets the interface, bringing back missing options.

Select All Layers Manually:

  • Use the shift+click method to select multiple layers manually. Once all layers are selected, the Group option might reappear automatically.

Duplicate the Project:

  • If the option remains unavailable, try duplicating the project. Open the duplicate and check if the feature is accessible in the fresh file.

Let us know how it goes. 

Regards,

Chaimaa

    S
    Susan34646235nyvyAuthor
    Participant
    November 28, 2024

    Thanks for your ideas Chaimaa!

     

    I tried the Re-enable the "Show Layers" Option, Refresh the Project, and Dupicate the Project strategies, and they did not work.

    However I don't know how to step through the Select All Layers Manually approach. As mentioned, this is a video with captions. When I have the layers option selected, I see several individual panels on the right hand side (see attached image), which reflect the individual captions. I tried clicking on the shift key plus the return key (is that 'click'?) at the same time to multi-select the panels on the right hand side. However, that didn't seem to do anything. 

    Please let me know if there are any other specific steps I could try to do this correctly?

    Thanks again!

    Kind regards, 

    Susan


    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    December 2, 2024

    Hi 

    @Susan34646235nyvy

    ,

    Thanks for your response. Looks like your request is already created to select multiple layers from the layers panel- https://adobe.ly/4iqWj2W. Please upvote and add your comments, as this page is being monitored by our product team.

     

    Regards,

    Tarun

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices