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Participant
September 7, 2023
Question

Mac App please

  • September 7, 2023
  • 2 replies
  • 351 views

Hello, 

Can you please make a mac app for adobe express. The website is very slow, and glitchy. Half the time it doesn't load correctly. I have problems with both safari and chrome. I don't understand why it's so glitchy. We use Adobe Express all the time. Its so frustrating that it doesn't load font, images, design elements half the time. I have to reload the website constantly. Please help!

zach

This topic has been closed for replies.

2 replies

Amitej S
Community Manager
Community Manager
September 13, 2023

However, if you still want to let our product team know about the requirement of Mac-specific app, you can post it here: https://adobeexpress.uservoice.com/forums/951181-adobe-express

Amitej S
Community Manager
Community Manager
September 13, 2023

Hi @zbuzz2000,

 

Thanks for reaching out and providing your feedback!!

 

Adobe Express is a webapp, and it works on browsers across all platforms; as of now, new versions of mobile apps, both Android/iOS are on their way. We are aware of the frustration and difficulties you face with the latest Adobe Express and have been working on improving the app experience. Constant updates are being released for the Adobe Express webapp, and You can refer to them here: 

  1. https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-aug-24th/td-p/14034850
  2. https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-sept-8th/td-p/14068398

 

I'd recommend you try once after clearing the cache/cookies of the browsers and checking the system requirements, and let us know if you still face similar issues.

 

Best,

Amitej

zbuzz2000Author
Participant
September 17, 2023

The website is still running very slow. Other websites work just fine. I cleared the cache and cookies. 

Nancy OShea
Community Expert
Community Expert
September 17, 2023

Does your device & browser meet the current system requirements?

https://helpx.adobe.com/express/system-requirements.html

Is hardware acceleration enabled in your browser?

Did you clear your browser's cached content to free up more memory?

 

 

Nancy O'Shea— Product User & Community Expert