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eyostar
Participant
August 13, 2025
Answered

microphone not working also trying to upload my voice recordings not working....

  • August 13, 2025
  • 1 reply
  • 409 views

I was so excited to make a video then its just been nothing but trouble... i cant find out how to make my microphone recognize in the adobe express... i have a mic its working... i dont see any permission settings for this app or web page or what ever it is... and when  i try to upload my voice recordings also not working it just is like a blank file that you cant hear anything... sigh.. thanks so much for your time. gotta go to work soon wish this didnt take up my whole morning trying to figure out. if i dont figure this out i would rate this honestly rate this app 2/10.... if i can figure this out i would rate this app better... 

Correct answer Amitej S

Hi @eyostar, Welcome to our Adobe Express community! This shouldn't be happening. 

Please confirm if the mic is properly connected to your device.

 

When you open Adobe Express on a desktop browser (Google Chrome, Edge, Safari, or Firefox) and select Media > Audio, do you see the blue dots as shown in the image below? 

 

You may want to test the mic before working on Adobe Express to see if it's operating properly. You can do so here: Mic test. I'd also recommend you to check if all sound/mic drivers are updated.

Then, I'd suggest you try working in private/incognito browsing mode to see if that makes any difference. 

 

Let us know how it goes. 

We are here to help!

1 reply

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
August 13, 2025

Hi @eyostar, Welcome to our Adobe Express community! This shouldn't be happening. 

Please confirm if the mic is properly connected to your device.

 

When you open Adobe Express on a desktop browser (Google Chrome, Edge, Safari, or Firefox) and select Media > Audio, do you see the blue dots as shown in the image below? 

 

You may want to test the mic before working on Adobe Express to see if it's operating properly. You can do so here: Mic test. I'd also recommend you to check if all sound/mic drivers are updated.

Then, I'd suggest you try working in private/incognito browsing mode to see if that makes any difference. 

 

Let us know how it goes. 

We are here to help!

E
eyostarAuthor
Participant
August 13, 2025

Awe thanks so much I will try these things. And let you know how it goes. I wasn't even seeing those microphone options or the blue dots.

M
Community Manager
mahmoud_5524Community Manager
Community Manager
August 14, 2025

Hi @eyostar,

 

You’re welcome, and thank you for following up. Please let us know the results after trying those steps — if the microphone options or blue dots still don’t appear, we can continue troubleshooting and explore other possible causes to get your recordings working again.

 


^MM

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