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Community Manager
ago. 17, 2023 9:59 PM UTC
Pergunta

missing folders, or missing files in the new version of Adobe Express

We are seeing reports that some users are seeing missing folders, or missing files in the new version of Adobe Express (due to migration from old to new). The team is aware of these issues / reports and is actively working to resolve (your files are still on the server). If you believe some of your folders or files were not properly migrated from the old version of Adobe Express, please make sure to log an issue using the Adobe Virtual Assistant at:

https://helpx.adobe.com/support.html 

When you hit the link above the team has direct access to your account and information and can help resolve.

For other issues, you can share here as well as official Adobe Express support forums here.

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