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11 replies

Participant
Nov 26, 2022 8:47 PM UTC

Same problem here since the last ioS update last week. I can access the fonts on desktop but not mobile. Infuriating.

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Participant
Nov 25, 2022 4:51 PM UTC

Same Problem here!

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Participant
Nov 23, 2022 3:14 PM UTC

I'm having this problem too. Just this week on iOS. 

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Participant
Nov 23, 2022 4:51 PM UTC
Hoping they can roll out an update to fix it soon!
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Participant
Nov 22, 2022 6:19 PM UTC

I've also started having this problem this week: I think it's a bug. 😞 

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Henrik Heigl
Community Expert
Community Expert
Nov 20, 2022 5:48 PM UTC

Hi,

 

do you use the App in your Browser, on IOS or Android? Do you change devices where the local installed Fonts are maybe not available? Maybe try to reinstall that Font. You can also try to find it at https://fonts.adobe.com/ and activate it. Once it s activated you can use it in Adobe Express and all your other Adobe Apps. Hope that helps.

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regards,Henrik
Participant
Nov 20, 2022 5:51 PM UTC
Hi! These are custom fonts I’ve added to my Adobe account. I’ve been using
them on the iOS app on my iPhone with no problems for a month now and all
of the sudden I cannot open any of my projects that have ANY of the custom
fonts I have downloaded to my Adobe cloud.
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Abambo
Community Expert
Community Expert
Nov 21, 2022 5:21 AM UTC

Just check if the fonts are still activated. Did anything change with your computers? Especially with the computer you used to add the font? 

 

If the fonts are not activated anymore, I would suggest to add them again. If they are, I would suggest to deactivate them and adding them again.

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ABAMBO | Hard- and Software Engineer | Photographer