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Participant
April 4, 2024
Question

[Mobile Beta] Interface jumping

  • April 4, 2024
  • 1 reply
  • 259 views
Hi there. When I’m trying to edit fonts or designs elements the interface jumps around and changes size. This is quite distracting and is making me nauseous, and I’m not someone who gets motion sick. It’s a lot. Also, on mobile it is really hard to see elements, shapes, font options etc while editing due to the layout. I can only see a few options at a time and it is annoying.
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1 reply

Neelamk
Legend
April 5, 2024

 Hi Mackenzie27301128ba2l,

 

It is challenging to understand the new app as it is different from the old one. You have to use the purple "+" button, and you will see that the bottom menu allows you to add all kinds of objects to your design. You'll see a range of shapes and icons if you click on elements. Hope this helps! 

 

 Also, can you share a screen recording of the interface issue while editing your design to investigate further?

 

Thank you,

Neelam

Participant
April 12, 2024

Hi Neelam,

 

I hope you are having a great day!

 

I think there was a misunderstanding about what I meant in regards to the elements. I did a bad job at explaining. I always knew where to find them, that wasn't the issue. The issue is when you haul them up they are so large that you can only see two at a time and when you expand that part of the screen it only shows six. This may seem minor but it now takes significantly longer to find what I'm looking for. When added up, that's a lot of wasted time. I have attached a video of this. 

In regards to the jumping and zooming in when editing an item. I have attached a video of it as well. I understand why it is doing it, as a way to be more helpful but it's so much jumping around that it's making me nauseous. Sometimes the jump is so miniscule that it really serves no purpose. I understand why this feature is nice but it would be great to have the option to disable it. Especially for those that are more sensitive to this than I am. I'm generally not impacted by this type of movement but just the shear amount of it caused me to have issues. It's excessive!