[Mobile] Unable to download images

Forum|Forum|2 years ago
April 19, 2024
2 replies
154 views

I'm able to get the "download" feature to open, but nothing actually downloads.

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Correct answer Tarun Saini

Hi

@crystalh75200953

,

We're sorry to hear about this. Could you please try restarting the device or signing out and signing in again to check if that helps? Please ensure you are using the Adobe Express app's updated version and have a stable internet connection. Try switching to another internet connection to see if that works.

Regards,

Tarun

Tarun Saini

Correct answer

Community Manager

Hi

@crystalh75200953

,

We're sorry to hear about this. Could you please try restarting the device or signing out and signing in again to check if that helps? Please ensure you are using the Adobe Express app's updated version and have a stable internet connection. Try switching to another internet connection to see if that works.

Regards,

Tarun

C

crystalh75200953Author

Participant

Thank you,

Restarting my phone seems to have cleared the bug.

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