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Tanja31914400aln3
Participant
September 17, 2024
Question

Mobile version of Adobe express and cloud

  • September 17, 2024
  • 1 reply
  • 194 views

Hi.

 

I am using the Adobe Express mobile app on my Android device. Problem is, I cannot save any project into the cloud in order to use it across devices. This is mega sad as e.g. I like to browse for Post Templates on my phone while I have a few moments to spare, but have my photos saved on my PC where I would then like to play around with the template. 

Usually Adobe products are so super integrated across everything...

This topic has been closed for replies.

1 reply

chaimaa.7
Community Manager
chaimaa.7Community Manager
Community Manager
September 25, 2024

Hi @Tanja31914400aln3, sorry for any frustration caused.

Sometimes, clearing the app's cache can resolve issues. Close the app completely and then reopen it. This can sometimes reset any temporary issues.

While you're troubleshooting the app, you might consider using the web version of Adobe Express on your PC to create projects and save them there. You can also transfer photos from your PC to your mobile device using cloud storage services as a temporary solution to access your photos while working on templates.

Let me know if any of these steps help or if you need further assistance! Thanks ^CA

 

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