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Renato23372009s62y
Participant
Feb 28, 2022 7:52 PM UTC
Question

Não consigo abrir meus projetos

Olá!

Já tem alguns dias que eu não consigo mais abrir os meus projetos no Express Adobe pelo meu notebook. Escolho o projeto, clico nele, mas o mesmo fica em looping eterno e não abre para eu poder atualizá-lo (veja a imagem).

Alguém sabe a solução para isso?

Grato.

 

 

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1 reply

Community Manager
Manmeet2016Community Manager
Community Manager
Mar 1, 2022 2:29 PM UTC

Hi Renato,

 

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Projects should be available usually afterward. You can try reinstalling the app, signing out of the app, and then signing back in. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks,

Manmeet

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