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Participant
August 16, 2023
Question

New Express Sucks!

  • August 16, 2023
  • 131 replies
  • 16575 views
This version is very difficult to use. I want the previous version of Express. I need something EASY? to use!!!
This topic has been closed for replies.

131 replies

Adobe Employee
October 18, 2023

Hi @ShashaK 

 

Sorry to hear you are running into this "Getting everything ready" issue. Could you share your adobe id (email that you sign in with) so I may look into associate logs. Feel free to DM me if you prefer.

 

As a workaround, could you try another browser or incognito window?

 

Thanks

Abhi G

Participant
October 18, 2023

I cannot upload PDF's nor Adobe video links into my Adobe Express files as these are "not supported".  I don't understand as these are both Adobe program files?  It seems absurd.

Participant
October 18, 2023

How can we give the new Adobe Express another chance if we can't even use it.  I opened Adobe Express at 8:00am this morning.  It is not 9:22am, and the image you see below is still there.  IT IS STILL "GETTING EVERYTHING READY...." 

 

I HAVE A PRESENTATION TO DO TODAY, AND I NEED TO PRINT THE POSTER I CREATED.  I CANNOT DO THAT BECAUSE STUDPID ADOBE EXPRESS IS NOT WORKING.  THANK YOU!!!!

 

Participant
October 18, 2023

I totally agree!  This new version of Adobe Express is terrible and useless.  What is the point if we can do nothing with it?  I have been waiting for an hour for the page to "Getting everything ready."  I am going to ask my organization to find us an alternative software.  This one is just a wait of time.  There is no reason we should pay for the service.

jane-e
Community Expert
Community Expert
October 16, 2023

 

 

@default31803336uf1nd2 wrote: How do I mute the sound on a video so I can do a voice over

 

 

You asked how to mute the video on August 21 and it was answered for you here:

https://community.adobe.com/t5/adobe-express-bugs/audio/idi-p/14025253

 

 

Jane

Participant
October 16, 2023

This "new" system is so cumbersome. How do I mute the sound on a video so I can do a voice over? This shouldn't be hard.
<>* Leon Pantenburg*
Photographer/Writer

 

[PII removed as per forum guidelines]

 

 

Participant
October 16, 2023

Projects load infinitely, I can not migrate files (they are then empty), the automatic save does not work (loads infinitely) and even in the mobile version I now have problems (can no longer open projects).
Migration error keeps showing up in red.


What is going on?
Since the migration really nothing really works (since WEEKS now), unless I work completely on mobile version.
I have already tried all browsers, that can not be the reason.

lynnc85212897
Participant
October 14, 2023

IT ABSOLUTELY SUCKS I CAN'T BELIEVE IT - ALL MY IMAGES ARE FUZZY IN PRESENTATION MODE - I CAN'T EVEN USE IT ANYMORE, SO SAD BECAUSE I LOVED THE PREVIOUS VERSION

Tarun Saini
Community Manager
Community Manager
October 13, 2023

Hi @Larka329045246fna,

 

We're sorry to hear about this. Could you please explain more about this issue with the resizing you're having? 

 

Regards,

Tarun 

Participant
October 13, 2023

Hi everyone i have some problem regarding pictures resize and some others issues