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Participant
August 17, 2023
Question

new feature

  • August 17, 2023
  • 1 reply
  • 149 views

I have spent hours creating all new branding and marketing templates to only go in this evening to edit which should have been a very simple process to find if I update with the new express it alters all of my templates, uncreates my text that is rounded to straight teaxt.

 

I am not happy one little bit as some much time and effort has gone into it all to now have it useless. This is for my business.

 

I am sure I am not alone her. What the hell am I paying for when Adobe has gone and stuffed it all up.

 

Can anyone help????

 

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1 reply

Lyn_D
Inspiring
September 8, 2023

Hi @defaultr69zre2k6paf,

 

I'm sorry to hear about the issues you've encountered with your branding and marketing templates. It's indeed frustrating when such a significant effort goes into creating these materials. I want to help resolve this for you.

 

Could you kindly confirm if you are still experiencing these problems? Our engineering team has recently addressed some bugs, and I'd like to ensure that your issue is resolved as well. Your feedback is valuable, and we want to make sure you get the most out of Adobe Express for your business.

I'm looking forward to hearing from you.
Lyn 🙂