New Folders

Question

I seem to have reached a limit on how many folders I am able to create in my Adobe Express account. The option for creating a new folder has gone away?

Lyn_D · Answer

Hi @Matt28517834npnm,

Thank you for reaching out, and we're sorry you're having trouble creating a new folder, as we understand how frustrating it can sometimes be.

Please confirm from where you access Adobe Express from.

If you are accessing Adobe Express from the browser, have you tried clearing the browser's cache and cookies? You may also try using a different browser or accessing it in incognito or private mode to see if that helps.

Either way, let us know how it goes. We're always here to help and look forward to hearing from you.

Many thanks,

~Lyn

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