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Participating Frequently
February 12, 2023
Question

Notifications don't work in Adobe Express schedule

  • February 12, 2023
  • 3 replies
  • 532 views

Hi,

I used notifications with the app to post on instagram, after few successful posts I don't receive notifications anymore so I miss all the scheduled posts

3 replies

startartistprograms
Participant
March 27, 2023

I'm also having issues with the push notifications. It seems like the app just isn't set up to support mobile scheduling in the same way our previous platform (LaterApp) did. I never receive notifications and instead receive the email letting me know the post was not successfully scheduled. 

 

Maybe Adobe could create a seperate app to manage scheduling? 

Participant
February 15, 2023

i have the same problem! i miss to post this morning an already scheduled posts. i have all the notifications on the and the background refresh active! 

Community Manager
February 14, 2023

Hi Aleguida, 

 

Let us check this out. When you cannot see notifications on your mobile device (iPhone in particular) - we recommend enabling all of the permissions for the Adobe Express app. You can do so by going to Settings, clicking on the Adobe Express app, and ensuring that all notifications are enabled. If you have all this done already and still have the issue, then reinstall the app and check if there are no pending updates on iOS from your side. Just check these and write us back with any observations. 

 

Thanks

Manmeet

aleguidaAuthor
Participating Frequently
February 14, 2023

Hi,

 

I've updated iOS and reinstalled the app, allowed all notifications but still I don't receive them from the Adobe Express app.

 

thank you

A