Participating Frequently

Older Adobe Express Webpages unavailable?

Forum|Forum|30 days ago
August 12, 2026
19 replies
80 views

This is also happening to me and all of my sudents. Express webpages that were previously all viewable are all getting 404 errors. Have tried different browsers, different wifi, different times. Would love to have this fixed before school starts next week as having students post their work to their express portfolio is a huge part of my class.

S

shannons34520028Author

Participating Frequently

Yes, this page now seems to be loading (on all browsers) but this one is still having issues where some images load, some don’t. It seems to vary throughout the day/week.

Rose DV

Community Manager

Thanks @shannons34520028 - passing the new one along!

Rose DV

Community Manager

Hey @shannons34520028 - it looks like the team has been able to ship a fix for the images so I’m hoping that means your pages are stabilized.

Rose

S

shannons34520028Author

Participating Frequently

The issue has actually gotten worse. Now it is happening on all browsers. Some images load sometimes, and then other times there are just blank spaces. My colleague who also uses express sites in her classes is having the same issue. Here is an example of a student site. You can see that they uploaded 15 images into a photo grid and only some show up. Then the posts below the grid are not showing up either.

Rose DV

Community Manager

Thanks for the example @shannons34520028 - I’ve added this to the thread I have with the team. I’m hoping it’s resolved soon, but as of right now since it’s been intermittent, finding the root cause has taken longer than expected. For instance, right now on Chrome, I can see all 15 photos in the grid as well as the photos below it.

But the team is working on it, and I will update you as soon as they have a concrete fix. Thank you so much for continuing to add things to the thread, it’s all helpful!

Rose

S

shannons34520028Author

Participating Frequently

I never got any resolution on this and just had to re-make my sites. Now a new issue is coming up. On firefox, images do not load. Chrome is fine. Whatever updates Adobe made to Express in the last 6 months made it super buggy and the UI for sharing/publishing became more complicated and is not intuitive at all… very confusing for students. Previous version was much better.

Rose DV

Community Manager

Hi @shannons34520028,

Thanks for your updated comment - the team is still working on the original issue - it is still in progress - I'll update the thread as soon as I have something concrete on it.

The Firefox part is new to me, though, and sounds separate from the 404 issue - pages loading but images not showing in Firefox while Chrome is fine... I'd like to flag that on its own so it doesn't get lost. A couple of quick things:

→ Is it every image in Firefox, or only some (e.g. uploads vs. stock)?
→ Roughly which Firefox version, and did it start around the same time as everything else or more recently?

On the sharing/publishing UI being more confusing for students - that's fair feedback, and I'll pass it to the team as well; making that flow clearer for classroom use matters.

I'll keep you posted here.

Rose

M

master_parent2cb5

Participant

Hello, has the issue been resolved? I’m getting the error as well on my end.

S

shannons34520028Author

Participating Frequently

I’m not sure this is the case. I was signed in on the school’s adobe account and was not able to view the pages. I was able to see newly created pages, so this also seems incongruent with this assesment. I will still check with the IT team and see if this is something they can address.

Rose DV

Community Manager

@shannons34520028 - understood! I would definitely try republishing to see if that impacts anything as well, and let me know!

S

shannons34520028Author

Participating Frequently

I did republish and was still getting 404 error. I cannot ask every student to republish sites for classes they are no longer enrolled in.

S

shannons34520028Author

Participating Frequently

Yes the project opens and am able to edit, but when shared, the link leads to the 404 error.

Rose DV

Community Manager

Hi @shannons34520028! I've heard back from the team!

It looks like a publishing restriction has been turned on at the organization level on your school's Adobe account. With that setting on, published Express webpages can only be opened by people signed in with your organization's account - so anyone outside the org, or anyone not signed in, gets the 404 you've been seeing. The pages aren't gone; they're just locked to org members right now.

There are two ways forward, depending on who needs to see the pages:

→ If the pages only need to be viewed by people signed into your school's Adobe account: try republishing one of the affected pages, then check whether it opens for a signed-in org member. Republishing runs it back through the current settings and should restore access.

→ If the pages need to be publicly viewable — so students, parents, or anyone with the link can see the portfolios: this is controlled at the org level, so whoever manages your school's Adobe account (usually your IT or admin team) will need to turn off the org-level publishing restriction. Once that's done, the pages should be reachable again.

The fix itself is quick - the main thing is getting it to the right person if it's the admin route.

Please let me know if this works!!

Rose

Rose DV

Community Manager

Hi @shannons34520028, thank you for flagging this, and I completely understand the urgency!

Since you've already ruled out browsers, wifi, and timing, a couple of things that would help us move quickly:

Could you share one or two of the affected portfolio links (yours and a student's) so our team can look directly? Feel free to send it to me via DM, since this is a public forum.
Are all the affected sites long-published/older sites, or does this also affect any newly published sites?

Rose

S

shannons34520028Author

Participating Frequently

If I create a new site, it seems to work but I cannot access any of the sites created last year. My colleague is having the same issue. Here are some example URLs:

It seems like you updated the interface of adobe express recently and pages created last year do not work now. Oddly, pages created 2 years ago seem to be working.

Rose DV

Community Manager

Hi Shannon - this is really helpful, thank you!!

I'm escalating now with the example links you shared. One quick thing that'll help the team pin it down:

→ When you open one of those older projects in Your stuff, does the project still open in the editor even though the published webpage 404s?

I’ll update you here as soon as I hear back.

Rose

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.