on CC Express the mobile app Font of template is not recognised

Question

Title says everything. I've shared a template via a library and when opened on the IOS version of CCExpress the font is not recognised and replaced with a default font. On web version it works with no problem.

What could be the problem?

Manmeet2016 · Answer

Hi there,

Thank you for contacting. We will assist you with this. Could you please share the screenshot for better understanding of the issue along with the name of the font that is not recognised. We will check that at our end as well.

Thanks,

Manmeet

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