Ongoing font, syncing and stalling issues

Hi @Crime of the Truest Kind,

Thank you for being patient.

Our engineers have informed us that a fix has been applied to the latest Adobe Express iOS v11.13.0, which is now available for download/ update in your app store.

Also, please ensure your devices run on the latest OS for iOS v16.3.1.

Once your adobe Express App and your device is up to date, kindly turn off sync only over Wi-Fi, test the app and confirm either way if the fix has worked for you.

Thank you for being part of the Adobe Express community.

We are always here to help, and we apologize again for any inconvenience caused.

I'm looking forward to hearing from you.

Many thanks,

~Lyn

Hi @Crime of the Truest Kind, Welcome to Adobe Express Community!

Are you still having trouble with these issues? Are your installed fonts not showing up in the brand's section? Could you provide us with more info on when the app crashes or glitches for you? Also, if possible, could you share the screen recording of the workflow when it happens?

Meanwhile, I'd recommend you try working after clearing the browser's cache/cookies to check if that makes any difference.

For sync issues between iPhone & PC, would you be able to check if the Sync projects in toggled ON on the iPhone?

Also, ensure that the mobile iOS and the app are updated to their latest version.

Let us know about your observations.

Best,

Amitej