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LisaEB
Participant
May 8, 2022 5:05 PM UTC
Question

Opacity adjusters are absent

Please help, the opacity adjusters haven't worked for a few weeks on my Samsung Galaxy A12.  The sliders do work on the older version which is on my Galaxy A11 but the newer files aren't supported there so I'm stuck with having no opacity adjusters.  Only the word "text" is showing. 

 

HELP

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    3 replies

    mikeslich
    mikeslich
    Participant
    May 10, 2022 2:28 PM UTC

    Same here on my Huawei P20 Pro

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      Community Manager
      Manmeet2016Community Manager
      Community Manager
      May 9, 2022 8:41 AM UTC

      Hi Lisa, 

       

      Hi there, thank you for writing us. We are aware of the issue. The team in charge has worked on it and found a fix. It will be resolved in the next release. Hopefully, the next release will be on 05/15/22. If you still find any issues, feel free to write us back and we will keep a close watch on this.

       

      Thanks

      Manmeet

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        LisaEBAuthor
        Participant
        May 22, 2022 2:06 PM UTC

        Hello again, the opacity sliders are still missing.  Did the update happen?  Should I reinstall the app?  What should I do?

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