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July 15, 2026
Answered

Petition for a refund pls

  • July 15, 2026
  • 1 reply
  • 15 views

Hi, sorry, I’d like to ask for a refund pls. I got charged twice after a free trial i didnt remember, I immediately cancelled the service today after seeing it charged in my bank acc. I had on the 7th and got charged in the 14th. Would it be possible to get full refund, please? Thank you ^^  

    Correct answer Amitej S

    Hi ​@Angie! Welcome to our community! 

    To cancel your Adobe subscription, please refer to the following links: 

    1. Sign in at https://adobe.ly/460aqGO
    2. Follow the steps outlined here: How to cancel your subscription

     

    Refund policy: You can find details on all scenarios in Adobe’s refund policy here: Creative Cloud subscription terms

     

    If this doesn't help, Adobe Customer Care can assist with billing-related issues. You can auto-open a chat with them here: Contact Adobe. When prompted, type “agent” to connect with a representative.

     

    Hope this helps!

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity ManagerCorrect answer
    Community Manager
    July 15, 2026

    Hi ​@Angie! Welcome to our community! 

    To cancel your Adobe subscription, please refer to the following links: 

    1. Sign in at https://adobe.ly/460aqGO
    2. Follow the steps outlined here: How to cancel your subscription

     

    Refund policy: You can find details on all scenarios in Adobe’s refund policy here: Creative Cloud subscription terms

     

    If this doesn't help, Adobe Customer Care can assist with billing-related issues. You can auto-open a chat with them here: Contact Adobe. When prompted, type “agent” to connect with a representative.

     

    Hope this helps!