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Amanda37270082t2ri
Participant
October 2, 2024
Question

Photo not showing

  • October 2, 2024
  • 1 reply
  • 133 views

I've uploaded a photo and it's just showing as white. I removed and tried again, same. I resaved the photo again and uploaded that version, same. 

It's a screen grab from i movie and I've done this exct same thing a good few times as it's been fine but not today. I've also exited the app and come back in and still nothing. Someone help before I lose my bloody mind!

    This topic has been closed for replies.

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    October 3, 2024

    Hi 

    @Amanda37270082t2ri

    ,

     

    Could you please let us know if you're using the app on a desktop or mobile? If it's on a desktop, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Alos, try clearing the browser's cache and cookies and see if that helps.

     

    If you're on the mobile, try signing out and signing in again or try reinstalling the app.

     

    Let us know how it goes.

     

    Regards,

    Tarun

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