Posting über Zeitplan

Question

Hallo in die Gruppe,

Aktuell habe ich Probleme das animierte/videos Reels bzw Storys die über den Zeitplan terminiert sind seid Freitag nicht mehr gepostet werden.

Reine Bilder funktionieren aber.

Bei animierten posta komm aktuell immer fehlgeschlagen.

Geht es nur mir so oder ist das ein umgänglich Problem???

Danke für eure Hilfe

Tarun Saini · Answer

Hi @RH_RSG,

Thanks for reaching out! We're sorry to hear about the experience you're having. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, restarting the browser, and trying again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

Try signing out and signing back in. You may also try the steps shown in this video https://adobe.ly/4mYvKE6 and let us know if that helps?

Regards,

Tarun

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