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hans279885910jsy
Participant
Jan 18, 2023 2:11 AM UTC
Question

Problema al descargar y compartir

  1. Hola, como mencioné, tengo problemas al descargar o compartir archivos, en especial los vídeos y archivos con efectos. Mi app se cierra de inmediato al tratar de descargarlos.
  2. Espero exista solución a esto, mi modelo de celular es un Xiaomi X3 pro, no sé si el problema sea a causa del modelo de celular.
  3. Muchas gracias 
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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Jan 25, 2023 6:21 PM UTC

Hey @hans279885910jsy ,

I tried replicating this on an Android device, and it worked fine. If you could share a screen recording of the workflow with the app crash, it would help us better understand and investigate the issue.
Meanwhile, you could try downloading the project form the Adobe Express Webapp from a browser on a desktop, so your work doesn't get hampered.

 

Best,

Amitej

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